/Overview
/Project
The platform simplifies complex enterprise data by answering three core questions: What happened?, Why did it happen?, and What should I do?, ensuring a high-density yet intuitive user experience.
Project
ICM Pro
Category
HR Tech / Enterprise SaaS
Focus
UX Design, AI, Data Viz
Year
2024
Organizational Performance Metrics
Metric 1
Predictive Accuracy
Accuracy rate of AI-driven turnover predictions for identifying high-risk employees before resignation.
84%
Metric 2
Survey Efficiency
Reduction in manual administrative time for survey distribution and response tracking through automation.
62%
Metric 3
Sentiment Clarity
Improvement in identifying actionable topics from open-text employee feedback using AI sentiment analysis.
75%
The Design Challenge
Enterprise HR tools often become "data graveyards," leaving leaders overwhelmed by raw information without knowing how to improve organizational health.
/The Problem
Our research revealed that HR Directors were drowning in metrics—participation rates, turnover stats, and survey results—yet they struggled to answer the most critical question: "What should I focus on today?"
120
Manual Minutes
18
Data Sources
7
Report Days
45+
KPIs Monitored
/The Solution
To ensure consistency across the complex ICM Pro platform, we developed a modular design system that prioritizes legibility, high-contrast feedback, and reduced visual noise.
150+ other screens
Key Improvements Reported:
